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Helping our people grow their skills for today and tomorrow is a priority, so we provide training and development opportunities throughout their careers. Whether it's job-specific knowledge, leadership capabilities, or core skills, we're focused on continuous learning and building up our talent.
Moody's University provides employees with ongoing learning and development opportunities. It accommodates various learner needs with a dedicated training app and a diverse range of learning modalities, such as videos, books, audiobooks, and live events. With over 50,000 training courses available, employees can leverage Skill IQ assessments to identify knowledge gaps and find role-aligned learning pathways, organized learning channels, and hands-on labs for practice. We also partner with universities and other world-class organizations to provide employees with access to certification prep centers.
A strong leadership pipeline is paramount to our continued success. We grow leaders who model our values and embody our Employee Value Proposition: to unite the brightest minds to turn today’s risks into tomorrow’s opportunities.
Moody's University established a Generative AI (GenAI) Learning Taskforce to support our corporate objectives, rolling out a tailored training program in 2023. The program achieved a 99% completion rate, surpassing our 85% target. Learners rated the training highly for its relevance (86%), content quality (88%), and applicability (84%), reflecting the program's success and employees’ commitment.
To provide a forum on the company’s GenAI journey, we launched the Expo.AI webinar series in August 2023. Through these sessions, leaders across Moody’s shared insights on our GenAI roadmap, use cases and product development. Expo.AI sessions had over 5,000 attendees in 2023 and continue to be a regular series in 2024.
We partner with Cornell University to offer the Cornell Sustainable Innovation Program, a five-month course developed to foster entrepreneurial thinking in mid-level managers. The program comprises five live sessions led by Cornell faculty and four online courses totaling over 80 hours of content. In 2023, 40 participants from across Moody's completed the program and received a certificate of completion.
In 2023, we held our annual Global Hackathon, where nearly 3,000 employees collaborated to generate over 800 innovative ideas aimed at enhancing impact across Moody's. Winning projects spanned many topics within one of our three categories: integrated risk, social impact, and customer centricity.
The purpose of this project was to predict Moody’s supplier spend and emissions up to 2025 and assess Moody’s progress towards having 60% of suppliers by spend set science-based targets (STBs). To achieve this goal, the team developed a predictive model that estimates Moody’s future spending and emissions reductions from suppliers using advanced machine learning techniques. The initiative will help us make informed decisions in aligning procurement practices with Moody’s long-term sustainability goals. In addition, it will provide more accurate measurement of our Scope 3 emissions.
We provide comprehensive upskilling programs to enhance our employees’ capabilities across various domains. These initiatives encompass competency mapping, learning paths, SaaS operationalization, mandatory analyst training, and cutting-edge topics such as blockchain, cyber risk and decentralized finance.
In 2023, we delivered comprehensive credit training for our analyst community through a range of programs, including Analyst Training & Certification and the Credit Masterclass. These programs mix instructor-led training, self-study, and certification – focusing on core knowledge, expertise, FinTech, and other innovation areas.
1, 2, 3
1 The data represents approximately 30% of employees (excludes certain nonwholly owned subsidiaries and newly acquired companies not integrated in Moody's IT systems).
2 Data includes hours captured in the Moody's University and centralized online training programs, related to completed training on topics such as compliance, professional development and diversity, equity and inclusion. There are other training programs not captured in the scope of this metric, like professional certifications, on-the-job learning, and other learning events not administered through Moody's University.
3 The training activity decreased in 2022 due to a continued move to online training, including a focus on shorter training duration. In addition, some employees returned to the office and needed to adjust to a new schedule.
4 Officer-level data is calculated using the job categories: executives, senior managers, mid-level managers and first-level managers.