2023 performance and achievements

Climate and environment

Advancing our Decarbonization Plan and environmental performance

Energy efficiency

Collaborated with property management firms to implement energy-saving measures throughout our office spaces, including retrofitting our air conditioning systems for lower global warming potential and fitting common areas with energy-efficient lighting, timers, and sensors for reduced power consumption after hours.

Sustainable procurement guides

Designed local sustainable procurement guides to facilitate eco-friendly paper and stationery purchases.

Eco-friendly practices enabled by technology

  • Implemented a global printing solution that prevents unnecessary printing and provides environmental offsets via PrintReleaf
  • Established a new workstation configuration that reduces power consumption, plastic usage, and packaging waste
  • Partnered with technology companies to securely dispose of old equipment, with used items being considered for donation
  • Reduced individual printers and amplified digitization
  • Ensured all equipment purchased by Moody’s is Energy Star and EPEAT certified when applicable

Coffee machines

We reduced the use of capsule-based coffee machines, with 83% of our locations either avoiding single-use capsules altogether or recycling them effectively.

Centralized waste collection

We increased the adoption of centralized waste collection systems by phasing out more than 1300 individual waste baskets across our locations.

Integrating environmental considerations for office locations

In 2023, we initiated renovation projects in Paris, New York, Tokyo and Milan, each with a unique sustainability strategy. In Paris, we used locally grown flax for fabric panels, installed carpets with 78% recycled content, and used light-colored furniture to enhance lighting efficiency. For our renovations at our New York headquarters, we collaborated with Green Standards to recycle, donate, or sell furniture.

Progress on our climate targets

  • 94% reduction of Scope 1 and Scope 2 emissions from 2019 base year (50% target by 2030)
  • 36% reduction of Scope 3 business travel, employee commuting and fuel- and energy-related activities emissions from 2019 base year (15% target by 2025)
  • 54% of supplier spend covered by science-based targets (60% target by 2025)
  • 100% of continued renewable electricity sourcing for Moody’s global operations, and ongoing offsetting for remaining operational emissions

Responsible sourcing

Climate engagement

We achieved an all-time high response rate on our CDP supplier engagement questionnaire, with 246 suppliers participating. This represents a 7% increase in response rate over last year, indicating a growing interest and commitment among our suppliers towards sustainability efforts.

Supplier diversity

  • Added over 100 suppliers to our diverse supplier pipeline data base
  • Initiated mentorship programs with Disability:IN and the National LGBT Chamber of Commerce (NGLCC)

Ethical supply chain

  • We included language in our agreement templates to prevent human rights violations
  • We have assigned team members to monitor specific risk domains including financial risk, operations, compliance, and ESG. We also partnered with Supply Wisdom to create a sustainability dashboard and custom alerts

Community impact

Volunteering

  • The Moody’s Foundation launched the Community Giving Fund, and strategically disbursed $300,000 by collaborating with our Business Resource Groups (BRGs) and employees
  • Together, 27% of our employees contributed over 15,100 volunteer hours to their communities

Empowering small businesses

  • We have expanded our programs with Village Capital, operating in 15 emerging markets worldwide. This partnership bolsters economic mobility and middle-class growth by providing education, job opportunities, and access to financial services, with our employees serving as mentors and advisors

Supporting crisis response

We donated $350,000 to support humanitarian relief and recovery efforts for people affected by the wildfires in Maui, Hawaii, and the earthquakes in Turkey, Syria and Morocco.

Cybersecurity

Training and awareness

95% of Moody's employees successfully completed our CybSafe program, a series of bite-sized cybersecurity training modules.

Cybersecurity monitoring and assessment

  • We updated our Information Security Incident Response Plan in response to changes in the SEC's reporting rules for cybersecurity incidents
  • We increased our MITRE ATT&CK® detection capability and automated the testing of our cybersecurity controls, which is intended to allow early detection of threats before they become severe
  • 2023 BitSight Badge

Inclusion

Our BRGs

We increased our BRG membership and launched four new Inclusion Groups in Charlotte, NC; Madrid, Spain; Milan, Italy; and Belgium/Netherlands. Additionally, we hosted more than 200 BRG events globally.

Recognitions and awards

  • Human Rights Campaign’s Equality 100 awards and Leader in LGBTQ+ Workplace Inclusion (US)
  • Ranked #21 on the Fair360 and Top 50 Companies for Diversity (US)
  • 100 on the Disability Equality Index 2023 Best Places to Work (US)
  • Recognized for the first time as Most Inclusive Menopause Friendly Employer (UK)

Learn more about our diversity awards.

New partnerships

We have kicked-off new partnerships this year with Luminary NYC, Rutgers Center for Women in Business, Information Technology Senior Management Forum (ITSMF) and Business Disability Forum.

First Hire Our Heroes Fellow

We hired our first Hire Our Heroes (HOH) fellow, a significant milestone that underscores our commitment to supporting veterans in their transition to civilian careers. This was made possible through our participation in the HOH Corporate Fellowship Program

Sponsor of the ALPFA convention

We were the lead sponsor of the Association of Latino Professionals for America (ALPFA) convention, highlighting our sustained commitment to building a vibrant and diverse talent pipeline.

Inclusion Dashboard for senior managers

We launched our Inclusion Dashboard for senior managers, designed to increase transparency regarding team demographics, a crucial step in fostering a more inclusive and diverse workplace.

Employee attraction and engagement

PurposeFirst

To support our managers in adopting a PurposeFirst way of working, we launched 20 live manager trainings in 2023. These trainings created clarity on management’s role in integrating PurposeFirst, our flexible work strategy that gives employees some agency on where and how they work, into their team’s daily operating rhythm.

Engagement

We achieved an employee engagement score of 77 out of 100, compared to a global benchmark of 75, reflecting people’s satisfaction and willingness to recommend working at Moody's.

Well-being

Certifications

Moody’s was recognized as a Great Place to Work in the United States for the second consecutive year. This highlights the work we’re doing to foster an environment where everyone feels empowered to grow, thrive and achieve their fullest potential.

Learning and development

Moody's University

We implemented the Moody's University Learning Dashboard, a central destination for managers and employees to view training activity and performance against critical metrics.

AI training

Moody's University delivered a corporate-wide, tailored training program focused on Generative AI in support of a key corporate objective. A 99% completion rate was achieved, surpassing the 85% target.