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Stakeholder engagement

Our stakeholder engagement in action

We engage with a diverse set of internal and external stakeholders through various projects, dialogue, initiatives and consultations, helping us form effective partnerships toward better business, better lives and better solutions.
Examples of 2022 engagements and outcomes
  • Continued to invest in our ESG and Climate capabilities by enhancing and launching a wide range of ESG and Climate solutions
  • Accelerated the roadmap for our CORE initiative by scaling our partnerships and depositing $1.5 million into Black-owned banks in addition to $10 million in 2021
  • Expanded Moody’s Local coverage of credit ratings and methodologies for capital markets in Latin America
  • Actively collected, incorporated and responded to customer feedback about our solutions through our customer service, customer success and go-to-market organizations1
1 Moody’s has a process and policy in place to handle complaints from customers and other external parties, and we implement corrective action plans as needed.
Examples of 2022 engagements and outcomes
  • Rolled out a training series on sustainability and ESG to promote a deeper understanding of our sustainability efforts among our employees
  • Refined our approach to our Business Engagement Survey, reducing the number of survey questions and focusing on key drivers of engagement
  • Launched three new BRGs dedicated to serving Asian, Black and Latino/Latina communities
  • Piloted our Stay Conversations program to better understand employee aspirations and inform our employee development and engagement efforts
  • Evolved our global well-being approach to place a greater emphasis on holistic wellness
Examples of 2022 engagements and outcomes
  • Held in-person, virtual and hybrid meetings with investors on ESG and sustainability, including our environmental commitments and disclosure of DE&I data
  • Maintained and enhanced sustainability and ESG content in our investor relations materials, including our website, disclosures and presentations. Every quarterly investor presentation now includes information on our efforts in sustainability
  • For more information, see our Investor Relations site.
Examples of 2022 engagements and outcomes
  • Engaged nearly 500 of our top suppliers and requested they participate in the annual CDP disclosure
  • Increased percentage of suppliers by spend who have science-based targets to 49%
  • Continued to encourage diverse supplier spend through our Supplier Diversity Program and by partnering with relevant organizations to provide mentorship to diversely-owned businesses
Examples of 2022 engagements and outcomes
  • Contributed more than 14,000 employee volunteer hours to organizations and initiatives in Moody’s local communities
  • Awarded over $4 million in Moody’s Foundation grants
  • Became a lead sponsor for ALPFA, the Association of Latino Professionals for America, to support the development of Latino/Latina leaders
  • Joined the Economic Opportunity Coalition, progressing on our customer-focused DE&I initiative, CORE
Examples of 2022 engagements and outcomes
  • Contributed to the publication of climate-related reports and white papers, including the Climate Data Steering Committee’s recommendations on open data utility to make centralized climate transition-related data freely available for the first time
  • Joined the SBTi Financial Institutions Net-Zero Expert Advisory group, which is developing the first global standard for financial sector net-zero targets
  • Participated in COP27 discussions on the challenges faced by companies and investors in the adoption and acceleration of net-zero targets
  • Advised on the definition of nature-related risk metrics as a member of the TNFD
  • Piloted the use of SASB Standards XBRL digital taxonomy
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